Sparrow Park accepts returns on all unused and undamaged items received in the original packaging and in original condition. Exceptions may apply. To submit a return, please contact us
with your order number and the details of your return request and we will do our best to accommodate. If the item was a gift, please state “gift” rather than order number
A request to return an item must be made within 30 days of receipt of the item. The return can be refunded to you in one of two ways: (1) Sparrow Park credit or (2) a refund in the original form of payment. If you choose a refund in Sparrow Park credit, return shipping will be free. If you choose a refund in the original form of payment, you are responsible for return shipping.
If the credit card used in connection with the purchase is expired or invalid, we will issue a check to the billing address on the credit card. If any promotional discount was applied at the time of purchase, you will be refunded for the actual amount paid at time of purchase. If you want to return an item received as a gift, you will receive your refund in Sparrow Park credits.
If the return is due to an item being delivered damaged or an incorrect item being shipped to you, you will also be refunded for the original shipping charges you paid at the time the order was placed. Please indicate if your item was damaged or incorrect while creating your return or by contacting us.